Privacy Policy

Last Updated: January 16, 2026

At vipinpg.com ("Website," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information: Name, email address, phone number when you contact us, book a session, or make a payment.
• Technical Information: Device type, IP address, browser type, and operating system for service delivery and analytics.
• Communication Data: Records and notes from our support and consulting sessions to provide better service.
• Payment Information: Payment details are processed securely through Razorpay. We receive only payment confirmation and transaction ID - we do not store your card numbers, CVV, or bank account details.

2. How We Use Your Information

We use your information to:

• Provide and improve our tech support, consulting, and related services
• Communicate with you about your inquiries and bookings
• Process payments for paid services
• Send service-related updates, confirmations, and receipts
• Analyze website usage to improve user experience

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for all data transmission on our website
• Secure payment processing through PCI-DSS Level 1 compliant providers
• Limited access to personal data on a strict need-to-know basis
• Regular security reviews and updates to our systems
• Secure storage of any session notes or communication records

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes.

4. Cookies & Tracking

Our website may use cookies to:

• Remember your preferences and session information
• Analyze website traffic and usage patterns
• Improve our services and user experience

You can choose to disable cookies through your browser settings, though this may affect some features of our website.

5. Third-Party Services

We may use third-party services for:

• Payment Processing: Razorpay for secure payments
• Analytics: To understand website usage
• Communication: Email and scheduling services

These services have their own privacy policies, and we recommend reviewing them.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Maintain business records for accounting purposes

Payment records are retained for a minimum of 7 years as required by Indian tax laws.

8. International Data

Our services are operated from India. If you access our services from outside India, your information may be transferred to, stored, and processed in India. By using our services, you consent to such transfer and processing.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact us: