Last Updated: January 16, 2026
Welcome to vipinpg.com ("Website," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Payment & Refund Policy.
2. Services Offered
We provide tech support, consulting, and related services including:
Quick Start Consultations:
- Chat Support ($8): Text-based guidance for quick questions and minor issues
- Voice Call ($15): One-on-one call for personalized troubleshooting
- Video Call ($30): Hands-on, visual guidance for complex problems
Specialized Services:
- Homelab & Self-Hosting setup and consultation
- AI & Automation workflow development
- DNS & Network configuration
- SEO & Website optimization
- Technical content writing
- Tech troubleshooting and support
3. Eligibility
- You must be at least 18 years old to purchase our paid services.
- You agree to provide accurate and complete information when using our services.
- You are responsible for maintaining the confidentiality of your account information.
4. Booking & Scheduling
- Sessions must be booked in advance through our scheduling system.
- Please ensure you are available at the scheduled time.
- If you need to reschedule, please do so at least 2 hours before the session.
- No-shows may result in forfeiture of the session.
5. Payment Terms
- All payments are processed securely through Razorpay.
- Payment must be completed before the service session begins.
- Prices are listed in USD and may vary for different service packages.
- Applicable taxes may be added based on your location.
6. Refund Policy
- Refunds are provided only if the session is canceled by us.
- No refunds for completed sessions, even if the issue is not fully resolved.
- Cancellation by user before session may be eligible for rescheduling.
- See our Payment & Refund Policy for complete details.
7. Nature of Services
- Our services are for guidance, advice, and consulting purposes only.
- We provide recommendations and suggestions based on our expertise and experience.
- We do not guarantee resolution of any specific technical issue.
- Some problems may require in-person diagnostics, hardware replacement, or manufacturer support beyond our scope.
- Results may vary based on your specific setup, configuration, and implementation.
- The final decision to implement any suggestion rests with you.
8. Disclaimer of Warranties
- Services are provided on an "AS-IS" and "AS-AVAILABLE" basis.
- We make no warranties, express or implied, regarding the accuracy, completeness, or suitability of our advice.
- We disclaim all implied warranties including merchantability and fitness for a particular purpose.
- We do not warrant that our services will meet your requirements or achieve any particular outcome.
9. Limitation of Liability
- We are not responsible for any data loss, device damage, system failure, or any other consequences resulting from actions taken based on our guidance.
- You assume full responsibility for any actions you take following our advice.
- In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages.
- Our maximum liability, if any, shall not exceed the amount paid for the specific service in question.
- You agree to backup all data before any troubleshooting or implementation session.
10. User Responsibilities
- You are solely responsible for evaluating the suitability of our advice for your specific situation.
- Ensure backups are in place before any technical work.
- Provide accurate and complete information about your technical environment.
- Use our services only for lawful purposes.
- Do not share session recordings or materials without permission.
- Maintain confidentiality of any proprietary methods shared during sessions.
11. Intellectual Property
- All content on this website, including articles, code examples, and materials, is owned by us or licensed to us.
- You may not copy, reproduce, or distribute our content without prior written permission.
- Any materials, scripts, or configurations provided during sessions are for your personal use only.
- You may not resell, redistribute, or commercialize our work without explicit agreement.
12. Indemnification
You agree to indemnify, defend, and hold harmless Vipin PG and its owner from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
13. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on this page. Continued use of our services after changes constitutes acceptance of the new terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
15. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala, India.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
