Terms & Conditions

Welcome to vipinpg.com ("Website," "we," "our," or "us"). By using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

We provide paid and free tech support services, including chat, call, and video assistance for troubleshooting, SEO guidance, content consultation, and other tech-related solutions.

Paid Support Plans:

• $2 – Quick Chat Support: Instant guidance for quick fixes, purchase suggestions, and minor tech issues.
• $5 – One-on-One Call Support: Personalized assistance for more advanced troubleshooting.
• $20 – Video Call Support: Step-by-step, hands-on guidance for complex tech problems.

3. Eligibility

• You must be at least 18 years old to use our paid services.
• You agree to provide accurate and complete information while using our services.

4. Payment & Refund Policy

• Payments must be made in full before receiving paid support.
• No refunds will be issued once a service session has started.
• If the issue remains unresolved due to a technical limitation, we may offer alternative guidance, but refunds will not be provided.

5. Limitations of Service

• Our services are for guidance and troubleshooting purposes only.
• We do not guarantee 100% resolution of all technical issues, as some problems may require in-person diagnostics or manufacturer support.
• We are not responsible for any data loss, device damage, or unintended consequences resulting from user actions taken based on our guidance.

6. User Responsibilities

• You agree to follow instructions carefully to prevent system damage or data loss.
• You are responsible for ensuring that any backups, passwords, and security measures are in place before seeking technical support.

7. Privacy & Data Protection

• We do not store or share any personal data beyond what is necessary for service delivery.
• Any sensitive information shared during support sessions remains confidential.

8. Service Availability & Modifications

• We reserve the right to modify, pause, or discontinue any service at any time.
• Pricing and service terms may be updated as needed without prior notice.

9. Liability Disclaimer

• Our support is provided on an “as-is” basis, with no warranties or guarantees.
• We are not liable for any financial loss, data breach, system failure, or indirect damages resulting from the use of our services.

10. Contact Information

For any questions regarding these Terms and Conditions, you can contact us at:

• 📧 [email protected]